Sterling Digital Group’s Virtual Call Assistant serves as a reliable business call assistant, designed to operate seamlessly with your company. It manages calls with professional call handling and ensures that all crucial information is passed on for your follow-up with confidence.
1. Calls Are Answered in Your Business Name
Incoming calls are answered using your business name, following a call structure that we agree upon in advance. Callers are greeted with professionalism, guaranteeing a consistent first impression every time.
2. Key Information Is Captured
During each call, our call answering service captures the details that matter most to your business, including the caller’s name, contact information, and the reason for their enquiry.
3. Clear Summaries Are Sent to You
After each call, you receive a clear and concise summary, allowing you to respond quickly and confidently—no missed details, no guesswork.
4. Set Up Around How You Work
Everything is tailored to fit your business hours, preferences, and call handling rules, giving you full control without adding to your workload.